Privacy Policy

1. Introduction

This Privacy Policy explains how Wall Culture, LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit wallcultureco.com or use our services, including backdrop rentals, balloon décor, and event installations.

We are committed to respecting your privacy and complying with applicable federal laws and Pennsylvania privacy and consumer-protection laws.

By using our website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

a. Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Request a quote

• Book a service or delivery

• Contact us via email or website forms

• Sign up for updates or promotions

This may include:

• Name

• Email address

• Phone number

• Event details (location, date, time, décor requests)

• Payment or billing details

• Any other information you choose to share

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages viewed and time spent

• Referring website

• Cookies or similar tracking technologies

You can manage or disable cookies through your browser settings.

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3. How We Use Your Information

We may use the information we collect for purposes such as:

• Providing, delivering, and setting up our services

• Sending quotes, booking confirmations, and customer support responses

• Processing payments

• Improving and optimizing our website

• Communicating updates, promotions, or announcements (you can unsubscribe anytime)

• Internal recordkeeping, analytics, and business operations

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4. Sharing Your Information

We do not sell your personal information.

We may share information only with:

• Service providers (e.g., payment processors, email marketing tools, scheduling platforms)

• Event contractors assisting with delivery or installation

• Legal authorities when required to comply with law, regulation, subpoena, or court order

All third parties must protect your information and use it only for the services they provide to us.

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5. Data Protection & Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
While no system is completely secure, we take steps such as secure payment systems and restricted data access to reduce risk.

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6. Your Rights (Pennsylvania Consumers)

Under Pennsylvania law, you have the right to:

• Request disclosure of the personal information we have collected about you

• Request correction of your information

• Request deletion of information where legally permitted

• Opt out of email marketing or promotional messages

To make a request, contact us at wallculturephilly@gmail.com.

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7. Children’s Privacy

Our website and services are not intended for individuals under 13 years old.
We do not knowingly collect information from children. If we learn that we inadvertently collected such data, we will delete it.

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8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.

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9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted signifies your acceptance of the revised policy.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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Wall Culture, LLC
Email: wallculturephilly@gmail.com
Website: wallcultureco.com
Location: Pennsylvania, USA